
Why we added “Engage me” as a core dimension in user needs for internal communications
…to move beyond passive updates and create true two-way conversations that make employees feel heard, involved and empowered.
Adapting the User Needs Model to internal communication
…by turning generic messages into purposeful communication that informs, inspires and engages employees.
How to design a news app that readers can’t put down
…by blending habit-forming UX, intelligent content delivery, and community-driven engagement.
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