There are many myths surrounding community management that often create false expectations and complicate the work of community managers. It doesn't matter whether we're talking about a closed community like an in-house workforce or an open community of passionate consumers. The requirements are similar. In this article, we want to uncover and discuss some of … Continue reading 10 myths of community management
War on the Rocks, a rapidly growing and captivating vertical media venture, is thrilled to announce the launch of its brand-new, members-only mobile applications for iOS and Android devices - powered by tchop.io! Focused on geopolitics and defense strategy, War on the Rocks has gained immense popularity, particularly in light of the recent Ukraine war. … Continue reading War on the Rocks launches exciting new mobile apps for it’s members
As a software service provider, you are surrounded daily by a great deal of confidential information and data that customers entrust to us. This involves content, messages, but also personal data with a particularly sensitive nature. Responsible handling of this data is more important than ever, because the aspects of confidentiality, availability and integrity are … Continue reading Why we are aiming for IEC27001 certification by the end of the year
Outstanding stories that are put together with intelligence, understanding, passion, and vision, so that we, as viewers and readers, have the opportunity to react to characters and plots that both emotionally engage us and intellectually stimulate us. A story can consist of any kind of format, media and can be communicated via any channel, digital or analogue. A … Continue reading 10 simple tips to make you a better storyteller
Community exists everywhere. We've all been a part of one in one way or another, and I suppose that's a significant reason why so many communities are founded without a plan. Each of us has firsthand knowledge of communities in the cultural sense. Even those who aren't experts in community building will believe that a … Continue reading Community strategy: how to create yours from scratch
Our chat function is once again experiencing a few new features and improvements. Technically, some things have been optimized, so that even users with a lot of chats can retrieve and follow the latest messages faster. Also the posting of pictures and media has been improved. The most important new feature, however, is one that … Continue reading Now new: Emoji reactions in chat
In our own tchop community - as on other social media platforms - there are two outstanding ways of conversing with or between users: Comments and chats. Comments are usually content-related, i.e. they take place in relation to content. In addition, they are naturally found as threads, i.e., within the framework of a discussion on … Continue reading Comments vs chat: how do the two formats differ in your own app?
If you're not sending push messages yet, you should start now. Because well-crafted push messages increase app engagement by an average of 190%, according to a recent study by Urban Airship (see here). With tchop you can schedule push messages or send them immediately, you can link to your own or other people's content, push … Continue reading The 5 best tips to text successful push messages
One question that many companies constantly ask themselves in their internal communications, and also many content providers in the area of product portfolios, is: Do you need your own mobile app? Of course, this answer is not always easy. And often you can summarize: It depends! Not all communication providers need to create a real … Continue reading Why having your own native app makes all the difference
The right invitation of new users is an important success factor for the launch of your app, because your staff or community expects maximum simplicity. No one wants to go through many, complicated steps from downloading the app to signing up. It has to be quick and easy. If there is already a user login, … Continue reading The “Magic Trick”: Inviting users via Magic Link
