The tchop blog: internal communication, community and employee apps
Jev and the Newsroom: What a New Kind of AI Model Means for Publishers
The new hyped AI model everyone talks about is called Jev. It doesn’t write anything. And probably that’s the point.
The three pillars of digital-first media – and the one thing that holds them together
Lucy Küng has studied what separates media ventures that thrive from the ones that disappear. Her research keeps returning to three formats: newsletter, podcast, events.
Your audience hierarchy has four levels. Most publishers are stuck at level three.
Sean Griffey, CEO of Industry Dive, recently named something most publishers…
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…by building comms where feedback isn’t an afterthought.
…by weaving emotion and recognition into daily communication not just for top-down messages.
…by giving employees the right context, right when they need it, so they can understand and act without friction.
…by reducing friction and designing clear, action-first messages employees can follow without second-guessing.
…by replacing noise with clear, structured updates that people actually understand.
How to align internal comms with employee needs using the User Needs Model.
to go beyond updates and build two-way communication that makes people feel seen.
to replace generic messaging with communication that informs, inspires and connects.
…by blending habit-forming UX, intelligent content delivery, and community-driven engagement.
…because what search engines now value most isn’t what brings people in but what makes them return and stay.