{"id":7010,"date":"2026-10-26T18:50:18","date_gmt":"2026-10-26T18:50:18","guid":{"rendered":"https:\/\/blog.tchop.io\/?p=7010"},"modified":"2026-10-26T18:50:18","modified_gmt":"2026-10-26T18:50:18","slug":"improve-employee-communication-engagement","status":"publish","type":"post","link":"https:\/\/blog.tchop.io\/en\/improve-employee-communication-engagement\/","title":{"rendered":"10 ways to improve employee communication and engagement with an intranet"},"content":{"rendered":"\n<style>\n\/* Improve employee communication and engagement: post-scoped components reused from the employee engagement ideas cornerstone. *\/\n.tchop-ei{--ink:#1A1A2E;--body:#43445B;--muted:#5F6070;--line:rgba(67,68,91,.14);--line-strong:rgba(67,68,91,.32);\n  --paper:#F8F8FA;--warm:#FAF7F7;--tint:#FDF0EC;--orange:#F6704D;--orange-ink:#C4441F;--link:#2F6FB5}\n.tchop-ei [id]{scroll-margin-top:96px}\n@media (prefers-reduced-motion:no-preference){html{scroll-behavior:smooth}}\n.tchop-ei a:focus-visible,.tchop-ei summary:focus-visible,.tchop-ei .tchop-glance:focus-visible{outline:2px solid var(--link);outline-offset:3px;border-radius:4px}\n.tchop-ei .eyebrow{margin:0 0 10px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.14em;color:var(--muted)}\n.tchop-ei .tchop-lede{font-size:1.06em;color:var(--ink)}\n.tchop-ei .tchop-updated{font-size:13.5px;color:var(--muted);margin-top:-6px}\n\/* C2 key takeaways *\/\n.tchop-ei .tchop-takeaways{background:var(--paper);border:1px solid var(--line);border-radius:16px;padding:22px 26px 10px;margin:28px 0}\n.tchop-ei .tchop-takeaways ul{margin:0;padding:0;list-style:none}\n.tchop-ei .tchop-takeaways li{position:relative;padding:0 0 12px 18px;line-height:1.6;color:var(--body)}\n.tchop-ei .tchop-takeaways li::before{content:\"\";position:absolute;left:0;top:.62em;width:7px;height:7px;border-radius:2px;background:var(--orange)}\n.tchop-ei .tchop-takeaways a{color:var(--link)}\n\/* the theme sets \"div.text ul li{list-style:disc inside}\" (and decimal on ol li), which draws a marker on its own line\n   above every tile and step card and pushes the tile into the box below; component lists switch it off *\/\n.tchop-ei ul.tiles>li,.tchop-ei ul.tchop-needs>li,.tchop-ei ul.tags>li,.tchop-ei ol.tchop-steps>li,.tchop-ei ul.tchop-check>li{list-style:none}\n.tchop-ei .tchop-start .allsec{margin:14px 0 0;padding:12px 16px;border-radius:12px;background:var(--paper)}\n.tchop-ei .tchop-start summary{cursor:pointer;font-weight:600;color:var(--ink);font-size:14.5px}\n.tchop-ei .tchop-start .allsec ol{margin:10px 0 4px;padding-left:22px;columns:2;column-gap:28px;font-size:14.5px}\n.tchop-ei .tchop-start .allsec li{margin:0 0 6px;break-inside:avoid}\n.tchop-ei .tchop-start .allsec a{color:var(--link)}\n.tchop-ei .tchop-takeaways ul>li{list-style:none}\n.tchop-ei .tchop-start{margin:26px 0 34px}\n\/* tables (contexts, how to choose, calendar). The theme's responsive-tables.js stacks these into cards at <=700px. *\/\n.tchop-ei .tchop-tablewrap{margin:26px 0;border:1px solid var(--line);border-radius:16px;overflow-x:auto;background:#fff}\n.tchop-ei .tchop-tablewrap table,.tchop-ei .tchop-glance table{width:100%;border-collapse:collapse;margin:0;font-size:14.5px;line-height:1.45}\n.tchop-ei caption{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);clip-path:inset(50%)}\n.tchop-ei .tchop-tablewrap thead tr,.tchop-ei .tchop-glance thead tr{background:#F1F1F3}\n.tchop-ei .tchop-tablewrap th[scope=col],.tchop-ei .tchop-glance th[scope=col]{padding:13px 14px;font-size:11px;font-weight:700;text-transform:uppercase;\n  letter-spacing:.11em;color:var(--ink);text-align:left;vertical-align:bottom;border-bottom:1px solid var(--line)}\n.tchop-ei .tchop-tablewrap th[scope=row]{padding:12px 14px;color:var(--ink);font-weight:600;text-align:left;vertical-align:top}\n.tchop-ei .tchop-tablewrap td{padding:12px 14px;color:var(--body);vertical-align:top}\n.tchop-ei .tchop-tablewrap tbody tr{border-bottom:1px solid var(--line)}\n.tchop-ei .tchop-tablewrap tbody tr:nth-child(even){background:var(--paper)}\n.tchop-ei .tchop-tablewrap tbody tr:last-child{border-bottom:0}\n.tchop-ei a.ref{display:inline-block;min-height:24px;line-height:24px;padding:0 3px;color:var(--link);font-weight:600}\n@media (min-width:701px){\n  .tchop-ei .tchop-tablewrap table td,.tchop-ei .tchop-tablewrap table th{border:0;text-align:left;word-break:normal;overflow-wrap:normal}\n  .tchop-ei .tchop-tablewrap table thead th{border-bottom:1px solid var(--line)}\n  .tchop-ei .tchop-tablewrap table tbody tr{border-bottom:1px solid var(--line)}\n}\n\/* C6 idea template x40 *\/\n.tchop-ei .tchop-idea{padding:26px 0 8px;border-top:1px solid var(--line)}\n.tchop-ei .tchop-idea h3{margin:0 0 10px}\n.tchop-ei .tchop-idea .tags{list-style:none;margin:0 0 14px;padding:0;display:flex;flex-wrap:wrap;gap:6px}\n.tchop-ei .tchop-improves{margin:-2px 0 14px;font-size:13.5px;color:var(--muted)}\n.tchop-ei .tchop-improves strong{color:var(--orange-ink);font-weight:700}\n.tchop-ei .tchop-tablewrap td.imp{white-space:nowrap}\n\/* C13 end CTA: in-flow, inside the column, not an ad band *\/\n.tchop-ei .tchop-cta{margin:20px 0 10px;padding:24px 28px;background:var(--tint);border-radius:18px}\n.tchop-ei .tchop-cta p{margin:0 0 14px}\n.tchop-ei .tchop-cta .actions{margin:0}\n.tchop-ei .tchop-btn{display:inline-block;min-height:44px;box-sizing:border-box;padding:11px 20px;background:var(--orange);color:var(--ink);\n  font-weight:700;border-radius:6px;text-decoration:none}\n.tchop-ei .tchop-btn:hover{background:#E8603D}\n@media (max-width:700px){\n  .tchop-ei p,.tchop-ei li,.tchop-ei td{font-size:16.5px;line-height:1.65}\n  .tchop-ei .tchop-lede{font-size:17.5px}\n  .tchop-ei .tchop-start .allsec ol{columns:1}\n  .tchop-ei .tchop-takeaways,.tchop-ei .tchop-cta{padding-left:18px;padding-right:18px}\n  .tchop-ei .tchop-tablewrap td.imp{white-space:normal}\n}\n\/* C9 stat cards: real text, no animation *\/\n.tchop-ei .tchop-stat{margin:30px 0;padding:24px 28px 22px 32px;background:var(--paper);border-radius:18px;position:relative;border:1px solid var(--line)}\n.tchop-ei .tchop-stat::before{content:\"\";position:absolute;left:0;top:22px;bottom:22px;width:4px;border-radius:0 4px 4px 0;background:var(--orange)}\n.tchop-ei .tchop-stat .num{margin:0;font-size:52px;line-height:1;font-weight:700;letter-spacing:-.02em;color:var(--ink)}\n.tchop-ei .tchop-stat figcaption{margin:0}\n.tchop-ei .tchop-stat .line{margin:12px 0 6px;font-size:17px;line-height:1.5;color:var(--ink)}\n.tchop-ei .tchop-stat .src{margin:0;font-size:13px;color:var(--muted)}\n.tchop-ei .tchop-stat .src a{color:var(--link)}\n\/* v2: front matter, chips, figures, groups, self-check, inline card, related, method, rail *\/\n.tchop-ei .tchop-glancehead{margin:30px 0 8px}\n.tchop-ei .tchop-also{margin:10px 0 4px;font-size:14.5px;color:var(--muted)}\n.tchop-ei .tchop-also a,.tchop-ei .tchop-aside-link a,.tchop-ei .tchop-back a{color:var(--link)}\n.tchop-ei .tchop-aside-link{margin:6px 0 30px;font-size:15px;color:var(--body)}\n.tchop-ei .tchop-back{margin:2px 0 0;font-size:14px}\n.tchop-ei .chip{display:inline-block;margin:0 4px 0 2px;padding:2px 9px;border-radius:999px;font-size:12.5px;font-weight:700;line-height:1.5}\n.tchop-ei .chip.comm{background:#E8F0FA;color:#245A94}\n.tchop-ei .chip.eng{background:#E6F3EC;color:#24653F}\n.tchop-ei .tchop-fig{margin:22px 0 24px}\n.tchop-ei .tchop-fig img{display:block;width:100%;height:auto;border-radius:14px;border:1px solid var(--line)}\n.tchop-ei .tchop-fig figcaption{margin:8px 2px 0;font-size:13.5px;line-height:1.5;color:var(--muted)}\n.tchop-ei .tchop-groups{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0 26px}\n.tchop-ei .tchop-groups>div{padding:16px 18px 14px;border:1px solid var(--line);border-radius:14px;background:var(--paper)}\n.tchop-ei .tchop-groups .g-comm{border-top:4px solid #2F6FB5}\n.tchop-ei .tchop-groups .g-both{border-top:4px solid var(--orange)}\n.tchop-ei .tchop-groups .g-eng{border-top:4px solid #2E7D4F}\n.tchop-ei .tchop-groups .gt{margin:0 0 8px;font-weight:700;color:var(--ink)}\n.tchop-ei .tchop-groups ul{list-style:none;margin:0 0 10px;padding:0}\n.tchop-ei .tchop-groups ul>li{list-style:none;margin:0 0 5px;font-size:14.5px;line-height:1.45}\n.tchop-ei .tchop-groups a{color:var(--link)}\n.tchop-ei .tchop-groups .m{margin:0;padding-top:8px;border-top:1px solid var(--line);font-size:13.5px;color:var(--muted)}\n.tchop-ei .tchop-assess{margin:18px 0 30px;padding:20px 24px;border:1px solid var(--line-strong);border-radius:16px;background:#fff}\n.tchop-ei .tchop-assess ol{list-style:none;margin:0;padding:0}\n.tchop-ei .tchop-assess ol>li{list-style:none;margin:0;border-bottom:1px solid var(--line)}\n.tchop-ei .tchop-assess label{display:grid;grid-template-columns:24px 1fr;gap:10px;padding:11px 0;cursor:pointer;color:var(--body);line-height:1.5}\n.tchop-ei .tchop-assess input{width:18px;height:18px;margin:3px 0 0;accent-color:var(--orange)}\n.tchop-ei .tchop-assess .n{color:var(--muted);font-variant-numeric:tabular-nums}\n.tchop-ei .tchop-assess .result{margin:16px 0 0;padding:14px 18px;background:var(--tint);border-radius:12px;color:var(--ink)}\n.tchop-ei .tchop-assess .result p{margin:0 0 4px}\n.tchop-ei .tchop-assess .result .score{font-size:19px;font-weight:700}\n.tchop-ei .tchop-assess .result a{color:var(--link)}\n.tchop-ei .tchop-inline{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:26px 0;padding:18px 22px;border:1px solid var(--line-strong);border-radius:14px;background:#fff}\n.tchop-ei .tchop-inline p{margin:0}\n.tchop-ei .tchop-ghost{flex:0 0 auto;display:inline-block;padding:9px 16px;border:1.5px solid var(--orange);border-radius:6px;color:var(--ink);font-weight:700;text-decoration:none;white-space:nowrap}\n.tchop-ei .tchop-ghost:hover{background:var(--tint)}\n.tchop-ei .tchop-method{margin:26px 0;padding:14px 18px;background:var(--paper);border-left:3px solid var(--line-strong);border-radius:0 12px 12px 0;font-size:14.5px;line-height:1.6;color:var(--body)}\n.tchop-ei .tchop-method p{margin:0}\n.tchop-ei .tchop-related{margin:30px 0 34px}\n.tchop-ei .tchop-related ul{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(3,1fr);gap:14px}\n.tchop-ei .tchop-related ul>li{list-style:none;margin:0}\n.tchop-ei .tchop-related a{display:block;color:var(--ink);font-weight:600;font-size:15px;line-height:1.35;text-decoration:none}\n.tchop-ei .tchop-related img{display:block;width:100%;height:auto;aspect-ratio:768\/404;object-fit:cover;margin:0 0 8px;border-radius:10px;border:1px solid var(--line)}\n.tchop-ei .tchop-related a:hover span{color:var(--link);text-decoration:underline;text-underline-offset:3px}\n@media (max-width:700px){\n  .tchop-ei .tchop-groups,.tchop-ei .tchop-related ul{grid-template-columns:1fr}\n  .tchop-ei .tchop-related a{display:grid;grid-template-columns:120px 1fr;gap:12px;align-items:center}\n  .tchop-ei .tchop-related img{margin:0}\n  .tchop-ei .tchop-inline{flex-direction:column;align-items:flex-start}\n  .tchop-ei .tchop-assess{padding:16px 16px}\n  .tchop-ei .tchop-stat{padding:20px 20px 18px 24px}\n  .tchop-ei .tchop-stat .num{font-size:40px}\n}\n\/* desktop rail: built by the script below, appended to body, shown only when the margin is wide enough *\/\n.tchop-rail{position:fixed;top:128px;width:200px;z-index:20;opacity:0;visibility:hidden;transition:opacity .2s,visibility .2s;font-size:14px;line-height:1.4}\n.tchop-rail.on{opacity:1;visibility:visible}\n.tchop-rail p{margin:0 0 8px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.14em;color:#5F6070}\n.tchop-rail ol{list-style:none;margin:0;padding:0;border-left:2px solid rgba(67,68,91,.14)}\n.tchop-rail li{list-style:none;margin:0}\n.tchop-rail a{display:block;margin-left:-2px;padding:5px 0 5px 12px;border-left:2px solid transparent;color:#43445B;text-decoration:none}\n.tchop-rail a:hover{color:#2F6FB5}\n.tchop-rail a[aria-current=\"true\"]{border-left-color:#F6704D;color:#1A1A2E;font-weight:700}\n@media print{.tchop-rail{display:none}}\n<\/style>\n<div class=\"tchop-ei\">\n<p class=\"tchop-lede\">To improve employee communication and engagement, give everyone one trusted place for news, knowledge, and two-way conversation. An intranet can be that place, but only for the people who use it, and in many companies the people who don&#8217;t work at a desk are still left out.<\/p>\n<p class=\"tchop-updated\">Last updated: <time datetime=\"2026-10-22\">22 October 2026<\/time><\/p>\n<p>Used well, an intranet does more than store documents. If you&#8217;re tackling communication and engagement at once, it&#8217;s often the right place to start. Below are ten practical ways an intranet can help, what each one looks like in everyday work, and where its benefits stop and its limits begin.<\/p>\n<aside class=\"tchop-takeaways\" aria-labelledby=\"kt-h\"><p class=\"eyebrow\" id=\"kt-h\">Key takeaways<\/p><ul><li>An intranet only improves communication and engagement for the people it reaches. Employees without a desk or company account are often left out.<\/li><li>Engagement grows from what people can do there: ask questions, comment, recognise colleagues, and hear directly from leaders.<\/li><li>Measure both sides: whether messages reach people and get read, and whether people take part.<\/li><\/ul><\/aside>\n<div id=\"at-a-glance\"><p class=\"eyebrow tchop-glancehead\">The 10 ways at a glance<\/p><div class=\"tchop-tablewrap\"><table><caption>The 10 ways at a glance<\/caption><thead><tr><th scope=\"col\">Way<\/th><th scope=\"col\">What it looks like<\/th><th scope=\"col\">Improves<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\"><a href=\"#way-1\">1. Give everyone one trusted source for company news<\/a><\/th><td data-label=\"What it looks like\">One official home for every announcement<\/td><td data-label=\"Improves\" class=\"imp\">Communication<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-2\">2. Send the right message to the right people<\/a><\/th><td data-label=\"What it looks like\">News targeted by site, team, or role<\/td><td data-label=\"Improves\" class=\"imp\">Communication<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-3\">3. Turn announcements into conversations<\/a><\/th><td data-label=\"What it looks like\">Comments, reactions, and polls under the news<\/td><td data-label=\"Improves\" class=\"imp\">Both<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-4\">4. Make information easy to find<\/a><\/th><td data-label=\"What it looks like\">Clear structure, working search, named owners<\/td><td data-label=\"Improves\" class=\"imp\">Communication<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-5\">5. Connect colleagues across sites and shifts<\/a><\/th><td data-label=\"What it looks like\">A people directory with roles and locations<\/td><td data-label=\"Improves\" class=\"imp\">Engagement<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-6\">6. Make leadership visible and approachable<\/a><\/th><td data-label=\"What it looks like\">Town hall recaps and open question rounds<\/td><td data-label=\"Improves\" class=\"imp\">Both<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-7\">7. Give new hires a better start<\/a><\/th><td data-label=\"What it looks like\">An onboarding hub that starts before day one<\/td><td data-label=\"Improves\" class=\"imp\">Engagement<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-8\">8. Recognise people and celebrate wins<\/a><\/th><td data-label=\"What it looks like\">Shout-outs, milestones, and team spotlights<\/td><td data-label=\"Improves\" class=\"imp\">Engagement<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-9\">9. Reach everyone fast when it matters<\/a><\/th><td data-label=\"What it looks like\">One official page, plus a push notification or SMS<\/td><td data-label=\"Improves\" class=\"imp\">Communication<\/td><\/tr><tr><th scope=\"row\"><a href=\"#way-10\">10. Include employees without a desk<\/a><\/th><td data-label=\"What it looks like\">Mobile access without a work email or licence<\/td><td data-label=\"Improves\" class=\"imp\">Both<\/td><\/tr><\/tbody><\/table><\/div><\/div>\n<p class=\"tchop-also\">Also on this page: <a href=\"#engagement-data\">what the data says<\/a> \u00b7 <a href=\"#self-check\">check your intranet<\/a> \u00b7 <a href=\"#where-it-falls-short\">where an intranet falls short<\/a> \u00b7 <a href=\"#measure-impact\">how to measure the impact<\/a> \u00b7 <a href=\"#faq\">FAQ<\/a><\/p>\n<p class=\"tchop-aside-link\">Most of these ways assume people can open the intranet. If part of your workforce can&#8217;t, <a href=\"https:\/\/tchop.io\/intranet-software\" data-cta=\"early-text\" target=\"_blank\" rel=\"noopener\">see how tchop reaches employees without a desk<\/a>.<\/p>\n\n<h2 id=\"what-an-intranet-does\" data-rail=\"What an intranet does\">What does an intranet do for internal communication?<\/h2>\n<p>An intranet is a private website that only the people in one organisation can reach. It brings together company news, policies, forms, contacts, and team spaces, and it sits behind a login.<\/p>\n<p>For internal communication, an intranet does two jobs. It stores information people need to look up, and it publishes news people should know about. Most of what an intranet is good for comes from doing both well, and the ten ways below build on that. For a full definition, see our glossary entry on <a href=\"https:\/\/tchop.io\/resources\/glossary\/internal-communication\/intranet\" target=\"_blank\" rel=\"noopener\">what an intranet is<\/a>.<\/p>\n\n<h2 id=\"engagement-data\" data-rail=\"What the data says\">What does the engagement data say?<\/h2>\n<figure class=\"tchop-stat\"><p class=\"num\">20%<\/p><figcaption><p class=\"line\">of employees worldwide <a href=\"https:\/\/tchop.io\/resources\/glossary\/audience-engagement\/employee-engagement\" target=\"_blank\" rel=\"noopener\">were engaged at work<\/a> in 2025, the lowest level since 2020.<\/p><p class=\"src\">Source: <a href=\"https:\/\/www.gallup.com\/workplace\/697904\/state-of-the-global-workplace-2026.aspx\" target=\"_blank\" rel=\"noopener\">Gallup, State of the Global Workplace 2026<\/a>, 141,444 employed respondents in more than 140 countries<\/p><\/figcaption><\/figure>\n<p>Germany is lower still: just 10% of employees have a strong emotional bond to their employer, according to <a href=\"https:\/\/www.gallup.com\/de\/472028\/bericht-zum-engagement-index-deutschland.aspx\" target=\"_blank\" rel=\"noopener\">Gallup\u2019s Engagement Index Deutschland 2025<\/a>, a survey of 1,700 employees.<\/p>\n<p>How people experience internal communication is shifting too. In the UK, only 54% of employees now rate their organisation&#8217;s communication as excellent, nine points lower than a year earlier, according to the <a href=\"https:\/\/www.ioic.org.uk\/insight-practice\/ic-index.html\" target=\"_blank\" rel=\"noopener\">IoIC IC Index 2026<\/a>, a survey of 5,000 UK employees in organisations with 500 or more staff.<\/p>\n<p>Internal communication isn&#8217;t a cure for low engagement. It can&#8217;t fix pay, workload, or a poor manager. What it can do is make sure people know what&#8217;s going on, have a way to respond, and feel part of the organisation. For more numbers, see our post on <a href=\"https:\/\/blog.tchop.io\/en\/employee-engagement-statistics\/\">employee engagement statistics<\/a>.<\/p>\n\n<h2 id=\"ten-ways\" data-rail=\"The 10 ways\">10 ways an intranet improves communication and engagement<\/h2>\n<p>Some of these ways are mainly about getting information to people, and others give people a reason to take part. Each one is tagged so you can see which is which. For more ways to get people involved, see our <a href=\"https:\/\/blog.tchop.io\/en\/employee-engagement-ideas\/\">40+ employee engagement ideas<\/a>.<\/p>\n<section class=\"tchop-idea\" id=\"way-1\"><h3>1. Give everyone one trusted source for company news<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><\/p><p>When news travels through email chains, forwarded WhatsApp messages, and word of mouth, people hear different versions at different times. <strong>An intranet gives every announcement one official home, so everyone can check the same source.<\/strong><\/p><p><strong>Example:<\/strong> a change to holiday booking rules is published once as a news post, with the details and a contact person. Instead of three slightly different emails, everyone reads the same page, and managers can point their teams to it.<\/p><p>This is the foundation for everything else. If people don&#8217;t trust the intranet to have the latest information, they won&#8217;t come back to it.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-2\"><h3>2. Send the right message to the right people<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><\/p><p>Not every update matters to everyone. <strong>A good intranet lets you target news by site, team, or role,<\/strong> so people see what&#8217;s relevant to them and less of what isn&#8217;t.<\/p><p>That matters because attention is limited. Most UK employees have ten minutes or less a day to engage with internal communication, according to the <a href=\"https:\/\/www.ioic.org.uk\/insight-practice\/ic-index.html\" target=\"_blank\" rel=\"noopener\">IoIC IC Index 2026<\/a>.<\/p><p><strong>Example:<\/strong> a maintenance notice for one plant goes only to the people who work there. Office staff in another city never see it, and the plant team doesn&#8217;t have to dig through company-wide news to find it.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-3\"><h3>3. Turn announcements into conversations<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><span class=\"chip eng\">Engagement<\/span><\/p><p>An intranet can do more than broadcast. <strong>Comments, reactions, and polls let employees respond, ask questions, and share their view.<\/strong><\/p><figure class=\"tchop-fig\"><img loading=\"lazy\" src=\"https:\/\/blog.tchop.io\/wp-content\/uploads\/2026\/10\/7010-way3-discussion.png\" loading=\"lazy\" alt=\"A tchop discussion card asking employees what they would like to know about a new shift pattern, with replies underneath\" width=\"950\" height=\"500\" decoding=\"async\"><figcaption>Example: a shift-pattern announcement that invites questions, so the answers can be posted in the same place.<\/figcaption><\/figure><p>This is where an intranet stops being a noticeboard. Having a voice matters: feeling that your opinions count is one of the 12 elements Gallup measures in its engagement survey, and Gallup&#8217;s German report notes that good managers ask their employees for their opinions and listen to them.<\/p><p><strong>Example:<\/strong> a new shift pattern is announced with an open question thread underneath. The comms team collects the most common questions and posts the answers in the same place, so everyone sees them.<\/p><p class=\"tchop-back\"><a href=\"#at-a-glance\">Back to the 10 ways at a glance<\/a><\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-4\"><h3>4. Make information easy to find<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><\/p><p>Policies, forms, contact lists, and FAQs are only useful if people can find them quickly. <strong>A clear structure and a search that works save time for everyone,<\/strong> especially people who check in for a few minutes between tasks.<\/p><p>Search is often where intranets struggle. Years of folders and duplicate documents make it hard to find the current version. Regular clean-ups and a named owner for each section keep content reliable.<\/p><p><strong>Example:<\/strong> an employee searches &#8220;shift swap&#8221; and finds the current form and the rules on one page, instead of an outdated PDF from three years ago.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-5\"><h3>5. Connect colleagues across sites and shifts<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip eng\">Engagement<\/span><\/p><p>In larger organisations, people often don&#8217;t know who does what outside their own team. <strong>A people directory with profiles, roles, and locations makes it easier to find the right person and to put names to faces.<\/strong><\/p><p>Relationships at work matter for engagement. Having a best friend at work is one of the 12 elements Gallup measures in its engagement survey.<\/p><p><strong>Example:<\/strong> a team leader at one site needs advice on a new machine. The directory shows who at another plant already works with it, and they can get in touch directly.<\/p><\/section>\n<div class=\"tchop-inline\"><p><strong>Halfway through?<\/strong> Check which of the 10 your intranet already does, and see where the gaps are.<\/p><a class=\"tchop-ghost\" href=\"#self-check\" data-cta=\"mid-card\">Check your intranet<\/a><\/div>\n<section class=\"tchop-idea\" id=\"way-6\"><h3>6. Make leadership visible and approachable<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><span class=\"chip eng\">Engagement<\/span><\/p><p><strong>When leaders share updates, explain decisions, and answer questions in one visible place, they become easier to relate to.<\/strong> Town hall recaps, short updates from the CEO, and open question rounds all help.<\/p><p>There is room to improve. In Germany, only 18% of employees say their company&#8217;s leadership makes them enthusiastic about the future, down from 21% in 2024, according to <a href=\"https:\/\/www.gallup.com\/de\/472028\/bericht-zum-engagement-index-deutschland.aspx\" target=\"_blank\" rel=\"noopener\">Gallup\u2019s Engagement Index Deutschland 2025<\/a>. In the UK, fewer than half of employees agree that the reasons behind changes are clearly communicated to them, seven points lower than in 2023, according to the <a href=\"https:\/\/www.ioic.org.uk\/insight-practice\/ic-index.html\" target=\"_blank\" rel=\"noopener\">IoIC IC Index 2026<\/a>.<\/p><p><strong>Example:<\/strong> after each quarterly town hall, a short recap goes on the intranet with the key decisions, the reasons behind them, and answers to the questions people asked.<\/p><p class=\"tchop-back\"><a href=\"#at-a-glance\">Back to the 10 ways at a glance<\/a><\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-7\"><h3>7. Give new hires a better start<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip eng\">Engagement<\/span><\/p><p>The first weeks shape how new employees feel about an organisation. <strong>An onboarding hub on the intranet gives them one place for the essentials:<\/strong> who&#8217;s who, how things work, what to read first, and who to ask. Some of this can start before day one, <a href=\"https:\/\/tchop.io\/resources\/glossary\/internal-communication\/preboarding\" target=\"_blank\" rel=\"noopener\">during the preboarding phase<\/a>.<\/p><p><strong>Example:<\/strong> every new starter gets a welcome page with a first-week checklist, short introductions to their team, and links to the policies they need.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-8\"><h3>8. Recognise people and celebrate wins<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip eng\">Engagement<\/span><\/p><p>Recognition is one of the 12 elements Gallup measures in its engagement survey. <strong>An intranet makes it easy to share it in public:<\/strong> shout-outs, team milestones, work anniversaries, and stories from across the organisation.<\/p><p>Recognition works best when it&#8217;s specific and comes from colleagues and managers as well as leaders.<\/p><p><strong>Example:<\/strong> a monthly team spotlight features a different site each time, from the head office to a warehouse team, with photos and a short story about their work.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-9\"><h3>9. Reach everyone fast when it matters<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><\/p><p>When something urgent happens, such as a site closure, a safety issue, or an IT outage, people need to know quickly. An intranet can hold the official, up-to-date information in one place.<\/p><p>On its own, though, an intranet waits to be visited. <strong>For urgent news, pair it with channels that come to people, such as push notifications or SMS.<\/strong> Our post on <a href=\"https:\/\/blog.tchop.io\/en\/push-notification-vs-sms\/\">push notifications vs SMS<\/a> compares the two.<\/p><figure class=\"tchop-fig\"><img loading=\"lazy\" src=\"https:\/\/blog.tchop.io\/wp-content\/uploads\/2026\/10\/7010-way9-push.png\" loading=\"lazy\" alt=\"A tchop push notification telling staff their site is closed after storm damage, linking to details on pay and alternative shifts\" width=\"950\" height=\"500\" decoding=\"async\"><figcaption>Example: a push notification brings people to the official page, instead of waiting for them to visit it.<\/figcaption><\/figure><p><strong>Example:<\/strong> a storm closes a site overnight. A push notification goes out at 5:00, linking to an intranet page with details on pay, alternative shifts, and who to contact.<\/p><\/section>\n<section class=\"tchop-idea\" id=\"way-10\"><h3>10. Include employees without a desk<\/h3><p class=\"tchop-improves\">Improves: <span class=\"chip comm\">Communication<\/span><span class=\"chip eng\">Engagement<\/span><\/p><p>Many intranets were built for office staff with a computer, a company email address, and a licence. Production, logistics, retail, and care staff often have none of these, so they can&#8217;t get in.<\/p><p>That gap affects engagement.<\/p><figure class=\"tchop-stat\"><p class=\"num\">13 points<\/p><figcaption><p class=\"line\">UK employees who aren&#8217;t regularly connected to a computer are 13 points less likely to feel safe to speak up.<\/p><p class=\"src\">Source: <a href=\"https:\/\/www.ioic.org.uk\/insight-practice\/ic-index.html\" target=\"_blank\" rel=\"noopener\">IoIC IC Index 2026<\/a><\/p><\/figcaption><\/figure><p><strong>Mobile access that doesn&#8217;t depend on a company email address or a licence brings these employees into the same conversation.<\/strong> Our post on <a href=\"https:\/\/blog.tchop.io\/en\/intranet-vs-employee-app-whats-the-difference-and-which-do-you-actually-need\/\">intranet vs employee app<\/a> explains how the two can work together, and <a href=\"https:\/\/tchop.io\/intranet-software\" target=\"_blank\" rel=\"noopener\">our intranet software page<\/a> shows how that can look in practice.<\/p><p><strong>Example:<\/strong> warehouse staff open the company app on their own phones during a break, read the same news as the office, and comment on it.<\/p><p class=\"tchop-back\"><a href=\"#at-a-glance\">Back to the 10 ways at a glance<\/a><\/p><\/section>\n\n<h2 id=\"self-check\" data-rail=\"Check your intranet\">How many of these 10 does your intranet do?<\/h2>\n<p>Tick each one your intranet already does. The score updates as you go.<\/p>\n<form class=\"tchop-assess\" aria-label=\"Intranet self-check\" onsubmit=\"return false\"><ol><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"1\"><span><span class=\"n\">1.<\/span> All official news is published in one place people trust.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"2\"><span><span class=\"n\">2.<\/span> You can target news by site, team, or role.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"3\"><span><span class=\"n\">3.<\/span> Employees can comment, react, and answer polls.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"4\"><span><span class=\"n\">4.<\/span> Search finds the current version of policies and forms.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"5\"><span><span class=\"n\">5.<\/span> There&#8217;s a people directory with roles and locations.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"6\"><span><span class=\"n\">6.<\/span> Leaders post updates there and answer questions.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"7\"><span><span class=\"n\">7.<\/span> New starters get an onboarding hub, ideally before day one.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"8\"><span><span class=\"n\">8.<\/span> Recognition and team stories are shared in public.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"9\"><span><span class=\"n\">9.<\/span> Urgent news also reaches people by push notification or SMS.<\/span><\/label><\/li><li><label><input type=\"checkbox\" name=\"tchop-way\" value=\"10\"><span><span class=\"n\">10.<\/span> Employees without a desk or company email can get in on their own phones.<\/span><\/label><\/li><\/ol><div class=\"result\" aria-live=\"polite\"><p>Tick the ways your intranet already covers to see your score.<\/p><\/div><\/form>\n\n<h2 id=\"where-it-falls-short\" data-rail=\"Where it falls short\">Where does an intranet fall short?<\/h2>\n<p>An intranet nobody opens engages nobody.<\/p>\n<ul><li><strong>Adoption:<\/strong> if the intranet isn&#8217;t part of daily work, people stop checking it, and once content goes out of date, trust is hard to win back.<\/li><li><strong>Desk-centric design:<\/strong> many intranets assume a computer and a company account. In Germany, 68.4% of people working in businesses with ten or more employees had internet access for work in 2025, according to <a href=\"https:\/\/ec.europa.eu\/eurostat\/databrowser\/view\/isoc_ci_cm_pn2\" target=\"_blank\" rel=\"noopener\">Eurostat<\/a>. For almost a third, a desk-based intranet may simply not be part of their working day.<\/li><li><strong>Licences:<\/strong> when access is priced per user, giving every frontline employee an account can be expensive, so some groups are left out on purpose.<\/li><li><strong>Mobile experience:<\/strong> an intranet that works on a desktop isn&#8217;t automatically easy to use on a phone during a ten-minute break. Our post on <a href=\"https:\/\/blog.tchop.io\/en\/forget-mobile-friendly-build-a-mobile-first-intranet\/\">building a mobile-first intranet<\/a> covers what that takes.<\/li><li><strong>Content overload:<\/strong> when everything is published to everyone, the important updates get lost.<\/li><\/ul>\n<p>The answer is to plan for who the intranet reaches, and to add a second channel where it doesn&#8217;t. If the problem sits outside the intranet, our post on <a href=\"https:\/\/blog.tchop.io\/en\/why-your-internal-communication-fails-and-10-ways-to-fix-it\/\">why internal communication fails<\/a> covers broader fixes.<\/p>\n\n<h2 id=\"measure-impact\" data-rail=\"How to measure impact\">How do you measure the impact of an intranet?<\/h2>\n<p>To see whether your intranet is working, measure communication and engagement separately. Both matter, and they tell you different things.<\/p>\n<div class=\"tchop-groups\" role=\"group\" aria-label=\"Which ways to measure how\"><div class=\"g-comm\"><p class=\"gt\">Communication<\/p><ul><li><a href=\"#way-1\">1. Give everyone one trusted source for company news<\/a><\/li><li><a href=\"#way-2\">2. Send the right message to the right people<\/a><\/li><li><a href=\"#way-4\">4. Make information easy to find<\/a><\/li><li><a href=\"#way-9\">9. Reach everyone fast when it matters<\/a><\/li><\/ul><p class=\"m\">Measure reach, read rates, and interactions.<\/p><\/div><div class=\"g-both\"><p class=\"gt\">Both<\/p><ul><li><a href=\"#way-3\">3. Turn announcements into conversations<\/a><\/li><li><a href=\"#way-6\">6. Make leadership visible and approachable<\/a><\/li><li><a href=\"#way-10\">10. Include employees without a desk<\/a><\/li><\/ul><p class=\"m\">Measure both sets.<\/p><\/div><div class=\"g-eng\"><p class=\"gt\">Engagement<\/p><ul><li><a href=\"#way-5\">5. Connect colleagues across sites and shifts<\/a><\/li><li><a href=\"#way-7\">7. Give new hires a better start<\/a><\/li><li><a href=\"#way-8\">8. Recognise people and celebrate wins<\/a><\/li><\/ul><p class=\"m\">Measure pulse answers, participation, and onboarding and retention trends.<\/p><\/div><\/div>\n<p><strong>Internal communication:<\/strong><\/p><ul><li><strong>Reach:<\/strong> how many people in each target group saw a message<\/li><li><strong>Read rates:<\/strong> how many opened and read it<\/li><li><strong>Interactions:<\/strong> comments, reactions, and questions<\/li><\/ul>\n<p><strong>Employee engagement:<\/strong><\/p><ul><li><strong>Short pulse questions<\/strong> on a few topics, repeated regularly. Our post on <a href=\"https:\/\/blog.tchop.io\/en\/pulse-survey-vs-engagement-survey\/\">pulse surveys vs engagement surveys<\/a> explains when to use each.<\/li><li><strong>Participation:<\/strong> how many people take part in polls, comments, and recognition<\/li><li><strong>Onboarding and retention trends:<\/strong> for example, how new starters rate their first weeks, and how many stay<\/li><\/ul>\n<p>Look at aggregate figures for teams and sites, not at individual employees. That protects privacy and keeps the focus on what to improve.<\/p>\n<aside class=\"tchop-related\" aria-labelledby=\"rel-h\"><p class=\"eyebrow\" id=\"rel-h\">Keep reading<\/p><ul><li><a href=\"https:\/\/blog.tchop.io\/en\/intranet-vs-employee-app-whats-the-difference-and-which-do-you-actually-need\/\" data-cta=\"related\"><img loading=\"lazy\" src=\"https:\/\/blog.tchop.io\/wp-content\/uploads\/2025\/07\/Using-Engage-me-to-build-real-feedback-loops-in-internal-comms-768x404.png\" loading=\"lazy\" alt=\"\" width=\"768\" height=\"404\" decoding=\"async\"><span>Intranet vs. employee app: what\u2019s the difference, and which do you actually need?<\/span><\/a><\/li><li><a href=\"https:\/\/blog.tchop.io\/en\/forget-mobile-friendly-build-a-mobile-first-intranet\/\" data-cta=\"related\"><img loading=\"lazy\" src=\"https:\/\/blog.tchop.io\/wp-content\/uploads\/2025\/03\/Forget-mobile-friendly-build-a-mobile-first-intranet-768x404.png\" loading=\"lazy\" alt=\"\" width=\"768\" height=\"404\" decoding=\"async\"><span>Forget mobile-friendly, build a mobile-first intranet<\/span><\/a><\/li><li><a href=\"https:\/\/blog.tchop.io\/en\/employee-engagement-ideas\/\" data-cta=\"related\"><img loading=\"lazy\" src=\"https:\/\/blog.tchop.io\/wp-content\/uploads\/2025\/08\/What-if-your-internal-comms-worked-like-a-real-community-768x404.png\" loading=\"lazy\" alt=\"\" width=\"768\" height=\"404\" decoding=\"async\"><span>40+ Creative Employee Engagement Ideas That Actually Work<\/span><\/a><\/li><\/ul><\/aside>\n\n<h2 id=\"faq\" data-rail=\"FAQ\">Frequently asked questions<\/h2>\n<h3>What are the benefits of an intranet?<\/h3><p>An intranet gives everyone one trusted source for company news, makes policies and forms easy to find, connects colleagues across sites, and lets employees comment and ask questions. The main advantages of an intranet over email are that information stays in one place and can be targeted to the people it concerns.<\/p>\n<h3>Can an intranet improve employee engagement?<\/h3><p>It can support it. An intranet gives employees a voice and helps people recognise each other, two things Gallup measures in its <a href=\"https:\/\/www.gallup.com\/q12-employee-engagement-survey\/\" target=\"_blank\" rel=\"noopener\">engagement survey<\/a>. It can also make leaders more visible. But it only works for the people who use it, and it can&#8217;t make up for issues such as pay, workload, or management.<\/p>\n<h3>How do you improve employee communication and engagement?<\/h3><p>Give people a way to respond, not just read. Explain the reasons behind decisions, make leaders visible, recognise good work in public, and make sure every employee, including those without a desk, can take part. Then measure participation and adjust.<\/p>\n<h3>What are the disadvantages of an intranet?<\/h3><p>The most common are low adoption, outdated content, poor search, per-user licence costs, and a design built for desk-based staff. Many intranets also struggle on mobile, which leaves out frontline employees.<\/p>\n<h3>How do you get employees to use the intranet?<\/h3><p>Publish all official news there first, keep content current with clear owners, target updates so people see what&#8217;s relevant, make search work, and make it easy to use on a phone. Most of all, make it useful: people come back to places where they find answers and can join the conversation.<\/p>\n<aside class=\"tchop-method\"><p><strong>How we put this together:<\/strong> the figures come from Gallup, the IoIC IC Index, and Eurostat, and each one was checked against its original source in October 2026. The examples describe common situations; they are not customer stories.<\/p><\/aside>\n\n<h2 id=\"next-step\" data-rail=\"Reach every employee\">Reach every employee, including those without an intranet account<\/h2>\n<div class=\"tchop-cta\"><p>If part of your workforce can&#8217;t get into your intranet, tchop gives them an employee app that opens with an access code from their employer instead of a work email address. See how it works on <a href=\"https:\/\/tchop.io\/intranet-software\" target=\"_blank\" rel=\"noopener\">our intranet software page<\/a> and <a href=\"https:\/\/tchop.io\/employee-engagement-platform\" target=\"_blank\" rel=\"noopener\">our employee engagement platform<\/a>, or book a 20-minute demo.<\/p><p class=\"actions\"><a class=\"tchop-btn\" href=\"https:\/\/tchop.io\/company\/contact\" data-cta=\"end-box\" target=\"_blank\" rel=\"noopener\">Book a 20-minute demo<\/a><\/p><\/div>\n<\/div>\n<script>\n(function () {\n  function ready(f) { if (document.readyState !== 'loading') { f(); } else { document.addEventListener('DOMContentLoaded', f); } }\n  function el(tag, cls, text) { var e = document.createElement(tag); if (cls) { e.className = cls; } if (text) { e.textContent = text; } return e; }\n  ready(function () {\n    var root = document.querySelector('.tchop-ei');\n    if (!root) { return; }\n    var box = root.querySelector('.tchop-assess');\n    if (box) {\n      var boxes = box.querySelectorAll('input[type=checkbox]');\n      var out = box.querySelector('.result');\n      var update = function () {\n        var n = 0;\n        for (var i = 0; i !== boxes.length; i++) { if (boxes[i].checked) { n++; } }\n        out.textContent = '';\n        out.appendChild(el('p', 'score', 'You ticked ' + n + ' of 10.'));\n        var verdict = el('p');\n        if (n >= 8) {\n          verdict.appendChild(document.createTextNode('Strong. Next, check that it works: see '));\n          var m = el('a', '', 'how to measure the impact'); m.href = '#measure-impact'; verdict.appendChild(m);\n          verdict.appendChild(document.createTextNode('.'));\n        } else if (n >= 5) {\n          verdict.textContent = 'A solid base. The usual gaps are two-way features and reaching people without a desk.';\n        } else {\n          verdict.textContent = 'Start with the foundations: one trusted source (way 1), search that works (way 4), and reach beyond the desk (way 10).';\n        }\n        out.appendChild(verdict);\n        var w10 = box.querySelector('input[value=\"10\"]');\n        if (n) { if (w10) { if (!w10.checked) {\n          var p = el('p'); p.appendChild(document.createTextNode('You didn\u2019t tick way 10. If part of your workforce can\u2019t get into your intranet, '));\n          var a = el('a', '', 'see how tchop reaches employees without a desk'); a.href = 'https:\/\/tchop.io\/intranet-software';\n          a.setAttribute('data-cta', 'checklist'); p.appendChild(a); p.appendChild(document.createTextNode('.')); out.appendChild(p);\n        } } }\n      };\n      for (var i = 0; i !== boxes.length; i++) { boxes[i].addEventListener('change', update); }\n    }\n    var heads = root.querySelectorAll('h2[data-rail]');\n    if (!heads.length) { return; }\n    if (!('IntersectionObserver' in window)) { return; }\n    var rail = el('nav', 'tchop-rail'); rail.setAttribute('aria-label', 'On this page');\n    rail.appendChild(el('p', '', 'On this page'));\n    var ol = el('ol'); var links = {};\n    for (var j = 0; j !== heads.length; j++) {\n      var h = heads[j], li = el('li'), a = el('a', '', h.getAttribute('data-rail'));\n      a.href = '#' + h.id; li.appendChild(a); ol.appendChild(li); links[h.id] = a;\n    }\n    rail.appendChild(ol); document.body.appendChild(rail);\n    var glance = root.querySelector('#at-a-glance');\n    var place = function () {\n      var r = root.getBoundingClientRect();\n      var show = r.left >= 250;\n      if (show) { if (glance) { if (glance.getBoundingClientRect().bottom > 0) { show = false; } } }\n      if (show) { if (window.innerHeight * 0.5 > r.bottom) { show = false; } }\n      rail.style.left = Math.max(16, r.left - 236) + 'px';\n      if (show) { rail.classList.add('on'); } else { rail.classList.remove('on'); }\n    };\n    window.addEventListener('scroll', place, { passive: true });\n    window.addEventListener('resize', place);\n    place();\n    var io = new IntersectionObserver(function (entries) {\n      entries.forEach(function (e) {\n        if (e.isIntersecting) {\n          for (var k in links) { links[k].removeAttribute('aria-current'); }\n          links[e.target.id].setAttribute('aria-current', 'true');\n        }\n      });\n    }, { rootMargin: '-15% 0px -75% 0px' });\n    for (var q = 0; q !== heads.length; q++) { io.observe(heads[q]); }\n  });\n})();\n<\/script>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"@id\": \"https:\/\/blog.tchop.io\/en\/improve-employee-communication-engagement\/#faq\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"What are the benefits of an intranet?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"An intranet gives everyone one trusted source for company news, makes policies and forms easy to find, connects colleagues across sites, and lets employees comment and ask questions. The main advantages of an intranet over email are that information stays in one place and can be targeted to the people it concerns.\"}}, {\"@type\": \"Question\", \"name\": \"Can an intranet improve employee engagement?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"It can support it. An intranet gives employees a voice and helps people recognise each other, two things Gallup measures in its engagement survey. It can also make leaders more visible. But it only works for the people who use it, and it can't make up for issues such as pay, workload, or management.\"}}, {\"@type\": \"Question\", \"name\": \"How do you improve employee communication and engagement?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Give people a way to respond, not just read. Explain the reasons behind decisions, make leaders visible, recognise good work in public, and make sure every employee, including those without a desk, can take part. Then measure participation and adjust.\"}}, {\"@type\": \"Question\", \"name\": \"What are the disadvantages of an intranet?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"The most common are low adoption, outdated content, poor search, per-user licence costs, and a design built for desk-based staff. Many intranets also struggle on mobile, which leaves out frontline employees.\"}}, {\"@type\": \"Question\", \"name\": \"How do you get employees to use the intranet?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Publish all official news there first, keep content current with clear owners, target updates so people see what's relevant, make search work, and make it easy to use on a phone. Most of all, make it useful: people come back to places where they find answers and can join the conversation.\"}}]}<\/script>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"BreadcrumbList\", \"itemListElement\": [{\"@type\": \"ListItem\", \"position\": 1, \"name\": \"Blog\", \"item\": \"https:\/\/blog.tchop.io\/en\/\"}, {\"@type\": \"ListItem\", \"position\": 2, \"name\": \"Improve employee communication and engagement\", \"item\": \"https:\/\/blog.tchop.io\/en\/improve-employee-communication-engagement\/\"}]}<\/script>\n\n","protected":false},"excerpt":{"rendered":"<p>Ten practical ways to improve employee communication and engagement with an intranet, from one trusted news source to reaching staff without a desk.<\/p>\n","protected":false},"author":14,"featured_media":7019,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[173],"tags":[639,362,555],"coauthors":[689],"class_list":["post-7010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internal-communication","tag-deskless-workforce","tag-internal-communication","tag-intranet"],"_links":{"self":[{"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/posts\/7010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/comments?post=7010"}],"version-history":[{"count":3,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/posts\/7010\/revisions"}],"predecessor-version":[{"id":7025,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/posts\/7010\/revisions\/7025"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/media\/7019"}],"wp:attachment":[{"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/media?parent=7010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/categories?post=7010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/tags?post=7010"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/blog.tchop.io\/en\/wp-json\/wp\/v2\/coauthors?post=7010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}